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Greetings!
 Spring training is finally
over and it's baseball season again. How do you feel about the team this year?
It's funny how we look at baseball players; we act like it's their job to win
every game, and we expect them to. The truth is, it's their job to play and to
play well. If they lose because another team plays better or has better luck,
they still get paid, they still come to work the next day. Early in the season
we are already sizing up our team. Do they have a chance? Are there a couple of
pieces missing that could make this a great team? Or is this the dreaded
rebuilding year? Baseball needs this year's winners as well as those teams
working on the future. There are no losers. It's not like that in business;
It's our job to
win. Telecom is a
competitive game these days, and the losers don't come back to play next season.
It's time for your spring
training. Let's play
ball!
This season, Watershed
Networks steps to the plate with five new rookies on our team. We've introduced
our first course for non-technical personnel, Telecom Basics. This course, designed for Salespeople,
Customers Service Reps, Administrators and Executive Staff, covers the same
ground as our longer Telecom Fundamentals course but without going as deep into the technical content and
in language designed to read easily and quickly.
For the engineers, our four
new courses on Passive Optical Networks will catch you up with the latest
technology in the field. Take Passive Optical Networks (PON) to understand the full range of PON systems
or EPON, GPON or
BPON to focus on the specific system you need to
understand.
Every experience you have with
a customer is like a fly ball. Someone on the field is going to have a play. Do they catch it, or
do they drop the ball? That's why everyone on the team needs to
know how to hit, catch, and run...you know the basics. And everyone on your
team, from your first tier Customer Support to Sales to your top engineers,
needs to understand the concepts that make your product work. We're here to help
you show up with your "A" game, every day.
Sincerely,
Walt
Mansell
Watershed
Networks
978-922-8122 |
